Creating a Coaching Culture & Growing Coaching Capability



Creating A Coaching Culture

What is it?
  • A coaching culture within an organisation is a culture where not only formal coaching occurs but also where most people use coaching behaviours as a means of managing, influencing and communicating with each other.
  • It is an environment that values learning and growth of its people

Why do it?
  • the benefit of coaching is that it "achieves measurable and sustainable performance improvement aligned with explicit business needs beyond what the individual thought was possible for themselves". developing a coaching culture can yield significant organisational benefits.
  • A coaching culture promotes more open communication. It builds trust and respect.
  • It improves working relationships by showing how everyone can bring something to the party.
  • Everyone can recognise that part of their role involves facilitating the development of others. This, in turn, can bring significant operational improvements.
  • Recent research by the CIPD suggests that 99% of managers believe in coaching as a tool for organisational and personal improvement and would like to develop a coaching culture in their organisation

How it works?
  • Link into business strategy
  • Identify sponsorship
  • Draw out current best practice from existing activities
  • Develop clear coaching methodology
  • Build capability, practice and measurement
  • Communicate and promote coaching activities in the business
  • Hardwire coaching process into existing HR processes
  • Establish and maintain a structure that supports coaching at every level in the business
  • Share knowledge across business

Awareness and Engagement

What is it?
  • First stage to creating a coaching culture
  • A series of initiatives to raise awareness and appreciation of Coaching as a learning intervention and a tool for personal growth.
  • What Coaching and its implementation means to the organisation
  • Individual impact and understanding of the Coaching process
  • Recognition of the role of coaching in the business environment
  • Identification on how coaching can be used alongside other performance management and personal development systems in the organisation
Why do it?
  • To ensure a successful delivery of Coaching
  • To promote Coaching as a tool for personal growth
  • To build  a high performing individuals and teams throughout the organisation
  • To create commitment to development and achievement of business objectives
  • To build a learning organisation that can respond quickly to change
How it works

  • Development of initiatives and implementation strategy with key internal stakeholders
  • Facilitation of initial events
  • Transference of skills and knowledge to internal facilitators
  • Coaching and support to internal facilitators


Growing Coaching Capability

What is it?
  • Aimed at internal consultants and leadership development specialists who are already or have an interest in developing as internal coaches
  • A 3-stage process over 6-12 months incorporating development of coaching skills, coaching masterclasses, action learning groups and coaching supervision, leading to possible external accreditation
  • Development of the internal coach through a journey from sound coaching skills development to experienced coach practitioner to internal coaching supervisor.
Why do it?
  • Saves costs – over time it is more cost effective than using external coaching exclusively
  • Develops confidence, credibility and consistency in internal coaching practice across the organisation
  • Internal coaches are able to use their knowledge of the organisational system to  (Angela to confirm)
  • To engage, to inspire, to motivate, to retain, to plan succession, to recognise, to create and embed change and  to deliver the best performance from internal coaches whilst positively impacting the bottom line.
How it works?
  • A 3-day workshop to develop and practice coaching skills and style
  • Provision of a series of coaching Masterclasses e.g. The Psychology of Coaching, Standards, Ethics & Boundaries in Internal Coaching,  Coaching through Emotional Intelligence, Coaching through Uncertainty & Conflict
  • Set up of coaching action learning group
  • Use of Coaching Signatures TM to provide an evaluative and self-reflective psychological profile, which enables coaches to recognise and understand their most developed and natural coaching style.
  • Co-creation of an ongoing development plan for you to use to self manage your learning as an internal coach

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