How it works
To ensure we make the right coaching match, the first step is to collect key data in Coach and Client profiles.
Client profiles are comprised of two parts. The first part is the Clients professional resumé. The second part is a written document in which the Client answers four questions:
What is the challenge or opportunity that I am bringing to coaching?
What is my experience with coaching?
What are my expectations for the coaching relationship?
What characteristics do I seek in a Coach?
Coach profiles provide a short introduction to the Coach and are comprised of two parts. The first part is the Coach’s professional resume. The second part is a three-to-five-minute video in which the Coach describes his or her background and coaching philosophy. The Coach will also give an example of a representative coaching engagement.
With the Coach and Client profiles in hand, the optimal match is a function of three key components - commonality, compatibility and credibility - between Client and Coach. Commonality refers to professional and life experiences that are shared by a Coach and Client. Shared professional experiences may include working in the same industry, function or employer, while shared life experiences may involve living in the same region or attending the same university.
Compatibility serves as an indicator of Client-Coach fit or ability to work together productively. Personalities and working styles of the Coach and Client should not be identical. There is a need for strong connection and mutual trust that enables the coach to strike the right balance between support and challenge.
Credibility is often the product of the Coach’s knowledge and experience. It is through credibility that a Client begins to place trust in a Coach. Credibility counts, particularly as it relates to a Coach’s ability to support the Client in overcoming a challenge or taking full advantage of an opportunity.
We use this matching formula of Client-Coach commonality, compatibility and credibility, along with key inputs contained in Coach and Client profiles. Once this part of the process is complete, Clients will be matched with a recommended Coach or be invited to choose from three suggested Coach profiles.